Shipping policy
Shipping Policy
Last Updated: 11 June 2026
Processing Time
All orders are processed within 24 hours after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates
Shipping charges are calculated at checkout based on the delivery location and selected shipping method.
Delivery Times
Estimated delivery times:
Local orders: 2–3 business days
International orders: 7–21 business days
Delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available).
International Shipping
Customers are responsible for any customs duties, taxes, or import fees required by their country.
Incorrect Shipping Information
Please ensure that your shipping address is correct before placing your order. We are not responsible for orders delivered to incorrectly provided addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery with your order number and any supporting photos.
Contact Us
For shipping-related questions, please contact:
Email: ednaslima90@gmail.com
Store Name: Luanafashionvault